1. ACCEPTANCE OF TERMS

Welcome to TAYLRV (“we,” “us,” “our,” or “Company”). TAYLRV LLC is a professional organizing and lifestyle coaching business based in New York City, New York.

We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting to the Website.

By accessing or using our website [your website URL] (the “Website”), you agree to be bound by these Terms and Conditions (“Terms”). If you do not agree to these Terms, you may not access or use the Website.

2. USE OF THE WEBSITE

2.1 Eligibility

You must be at least 18 years old to use this Website and purchase our services. By using this Website, you represent and warrant that you are at least 18 years of age and have the legal capacity to enter into binding contracts.

2.2 Account Creation

Certain features of the Website may require you to create an account. You agree to:

• Provide accurate, current, and complete information during registration
• Maintain and promptly update your account information
• Maintain the security of your password and account
• Notify us immediately of any unauthorized use of your account
• Accept responsibility for all activities that occur under your account

You are solely responsible for maintaining the confidentiality of your account credentials. TAYLRV is not liable for any loss or damage arising from your failure to protect your account information.

2.3 Permitted Use

You may use the Website only for lawful purposes and in accordance with these Terms. You agree not to:

• Use the Website in any way that violates any applicable federal, state, local, or international law or regulation
• Engage in any conduct that restricts or inhibits anyone’s use or enjoyment of the Website
• Impersonate or attempt to impersonate TAYLRV, a TAYLRV employee, another user, or any other person or entity
• Use any robot, spider, or other automatic device to access the Website for any purpose without our express written permission
• Introduce any viruses, trojan horses, worms, logic bombs, or other material that is malicious or technologically harmful
• Attempt to gain unauthorized access to any portion of the Website, other accounts, computer systems, or networks connected to the Website
• Use the Website to transmit any advertising or promotional material, spam, or unsolicited communications
• Copy, modify, distribute, sell, or lease any part of the Website or its content without our prior written consent
• Reverse engineer or attempt to extract source code from any aspect of the Website

2.4 Suspension and Termination Created

We reserve the right to suspend or terminate your access to the Website at any time, without notice, for any reason, including but not limited to violation of these Terms. Upon termination, your right to use the Website will immediately cease.

2.5 Accessibility

TAYLRV is committed to making our Website accessible to individuals with disabilities. If you experience difficulty accessing any part of our Website or services, please contact us at support@taylrv.com so we can assist you. While we strive for accessibility compliance, we cannot guarantee that all features will function perfectly for all users.

2.6 Communications Consent

By creating an account or providing your contact information, you consent to receive transactional emails, service-related updates, scheduling communications, and customer support messages from TAYLRV. You may unsubscribe from non-transactional marketing emails at any time using the “unsubscribe” link in our emails.
If you provide your phone number, you also consent to receive SMS messages related to scheduling, reminders, or accountability check-ins. Standard messaging rates may apply. You may opt out of SMS communications at any time by replying “STOP.”

3. SERVICES

TAYLRV offers the following services through the Website:

3.1 Virtual Professional Organizing Services

• Virtual Decluttering Sessions
• Space Assessment & Organization Strategy
• Maintenance & Habit Coaching (subscription-based)

3.2 Lifestyle Coaching Programs

• Clarity Intensive
• Action Program
• Consistency Intensive

3.3 Digital Products & Subscriptions

• Premium Digital Library (monthly or annual subscription)
• Individual digital downloads (workbooks, templates, labels, guides)
• Video tutorials and educational content

Specific terms for Digital Products and Services are governed by our separate Digital Products/Subscription Terms of Service and Services Agreement, which incorporate these Terms by reference.

4. INTELLECTUAL PROPERTY RIGHTS

4.1 Ownership

The Website and its entire contents, features, and functionality (including but not limited to all information, software, text, displays, images, video, audio, design, selection and arrangement) are owned by TAYLRV LLC, its licensors, or other providers of such material and are protected by United States and international copyright, trademark, patent, trade secret, and other intellectual property or proprietary rights laws.

4.2 Trademarks

The TAYLRV name, logo, and all related names, logos, product and service names, designs, and slogans are trademarks of TAYLRV LLC or its affiliates or licensors. You may not use such marks without our prior written permission. All other names, logos, product and service names, designs, and slogans on this Website are the trademarks of their respective owners.

4.3 Limited License

We grant you a limited, non-exclusive, non-transferable, revocable license to access and use the Website for your personal, non-commercial use. This license does not include any right to:

• Resale or commercial use of the Website or its contents
• Collection and use of any product listings, descriptions, or prices
• Any derivative use of the Website or its contents
• Downloading or copying of account information for the benefit of another party
• Use of data mining, robots, or similar data gathering and extraction tools
• All digital products, templates, and downloadable materials provided by TAYLRV are for personal, non-commercial use only. You may not share, sell, reproduce, distribute, or repurpose any materials for commercial purposes without prior written consent.

Any use of the Website not expressly permitted by these Terms is a breach of these Terms and may violate copyright, trademark, and other laws.

4.4 User-Generated Content

If you submit content to the Website (such as reviews, comments, testimonials, photos, or other materials), you grant TAYLRV a worldwide, perpetual, irrevocable, royalty-free, sublicensable right and license to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, perform, and display such content in any media.

You represent and warrant that:

• You own or control all rights to the content you submit
• The content is accurate and not misleading
• Use and posting of the content does not violate these Terms or any rights of any third party

We reserve the right to remove any user-generated content at any time for any reason without notice.

You agree not to upload any content that is unlawful, harmful, defamatory, obscene, infringing, or otherwise inappropriate. You represent that any photos, videos, or space images you provide are owned by you and do not violate the rights of any third party. TAYLRV reserves the right to delete or refuse any uploaded content that violates these standards.

5. THIRD-PARTY LINKS AND SERVICES

5.1 Third-Party Websites

The Website may contain links to third-party websites or services that are not owned or controlled by TAYLRV. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party websites or services.

You acknowledge and agree that TAYLRV shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with use of or reliance on any such content, goods, or services available on or through any such websites or services.

Links to external websites are provided for convenience only and do not constitute an endorsement, sponsorship, or approval of the content, policies, or practices of those third parties.

5.2 Third-Party Tools and Services

Our Website and services may integrate with third-party platforms including but not limited to:

• Google Meet (for virtual sessions)
• Google Sheets and Google Drive (for templates)
• Notion (for interactive workbooks)
• Canva (for editable templates)
• Payment processors (Stripe, PayPal, etc.)
• Email service providers

Your use of these third-party services is subject to their respective terms of service and privacy policies. TAYLRV is not responsible for any issues, interruptions, or data loss resulting from your use of third-party services.

6. PAYMENT AND FEES

6.1 Pricing

All prices displayed on the Website are in U.S. Dollars (USD) and are subject to change without notice. We reserve the right to modify our pricing at any time. Price changes will not affect orders already placed or active subscriptions (your subscription rate is locked in at the time of purchase unless you cancel and resubscribe).

6.2 Payment

Payment is required at the time of purchase for digital products and services. We accept payment through our authorized payment processors. By providing payment information, you represent and warrant that you are authorized to use the payment method provided.

6.3 Taxes

You are responsible for all applicable taxes associated with your purchase. If we are required to collect sales tax, it will be added to your total at checkout.

6.4 Payment Processing

We use third-party payment processors to process payments. We do not store your complete credit card information on our servers. Your payment information is subject to the privacy policy and terms of service of our payment processor.

7. REFUNDS AND CANCELLATIONS

Our refund and cancellation policies are detailed in our separate Refund & Cancellation Policy, which is incorporated into these Terms by reference. Key points include:

For complete details, please review our Refund & Cancellation Policy.

8. TECHNICAL REQUIREMENTS AND SUPPORT

8.1 Technical Requirements

To access and use our services, you must have:

• A stable internet connection
• Compatible devices (computer, tablet, or smartphone)
• Updated web browser
• PDF reader for digital downloads
• Google account (for Google Sheets/Drive templates)
• Notion account (optional, for Notion templates)
• Canva account (optional, for editable Canva templates)
• Google Meet access (for virtual sessions)

8.2 Technical Issues

Customer Responsibility:

You are responsible for ensuring you meet all technical requirements and have the necessary software, accounts, and internet connectivity to access our services. TAYLRV is not responsible for:

• Your inability to download or access digital products due to incompatible devices or software
• Internet connection failures or disruptions during virtual sessions
• Issues accessing third-party platforms (Google, Notion, Canva, etc.)
• Data loss or corruption on your devices
• Your failure to backup or save downloaded materials

Technical Support:

We provide limited technical support via email at support@taylrv.com. We will make reasonable efforts to assist with technical issues, but we do not guarantee resolution of all technical problems. Support responses are typically provided within 48 business hours.

Virtual Session Technical Issues:

For Google Meet sessions:

• You must test your Google Meet access at least 24 hours before your scheduled session
• You are responsible for having a working camera, microphone, and stable internet connection
• If you experience technical difficulties that prevent you from attending your session, we will attempt to reconnect, but the session will not be extended or rescheduled without 24-hour advance notice
• Arrivals more than 10 minutes late may result in a shortened session or forfeiture (see our Refund & Cancellation Policy)

8.2.1 Safety Disclaimer for Virtual Organizing Sessions

During virtual organizing sessions, you are solely responsible for your physical environment, including lifting, moving items, and rearranging objects. TAYLRV is not responsible for any injuries, accidents, or hazards that occur in your space while participating in virtual sessions. You agree to work within your physical limits and take appropriate safety precautions.

8.3 Service Availability

We strive to provide continuous access to the Website and our services, but we do not guarantee that the Website will always be available or uninterrupted. We may suspend or discontinue any part of the Website at any time without notice. We will not be liable if for any reason all or any part of the Website is unavailable at any time or for any period.

9. DISCLAIMER OF WARRANTIES

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW:

THE WEBSITE AND ALL SERVICES, CONTENT, AND PRODUCTS PROVIDED THROUGH THE WEBSITE ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED.

TAYLRV DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO:

• IMPLIED WARRANTIES OF MERCHANTABILITY
• FITNESS FOR A PARTICULAR PURPOSE
• NON-INFRINGEMENT
• TITLE
• QUIET ENJOYMENT
• ACCURACY OF DATA
• SYSTEM INTEGRATION

WE DO NOT WARRANT THAT:

• The Website will meet your requirements
• The Website will be available on an uninterrupted, timely, secure, or error-free basis
• The results that may be obtained from the use of the Website will be accurate or reliable
• The quality of any products, services, information, or other material obtained through the Website will meet your expectations
• Any errors in the Website will be corrected

EDUCATIONAL PURPOSES ONLY:

All organizing advice, lifestyle coaching, and educational content provided by TAYLRV is for informational and educational purposes only. We do not provide medical, financial, legal, or therapeutic advice. Our services are not a substitute for professional advice from licensed professionals.

You should not rely on our content as a substitute for, nor does it replace, professional medical, financial, legal, or mental health advice, diagnosis, or treatment. Always seek the advice of qualified professionals with any questions you may have regarding your specific situation.

NO GUARANTEES OF RESULTS:

You acknowledge that organizing results, habit changes, and lifestyle outcomes vary for each individual. TAYLRV does not guarantee specific results, outcomes, or improvements. Your success depends on your personal commitment, effort, and follow-through.

10. LIMITATION OF LIABILITY

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW:

IN NO EVENT SHALL TAYLRV LLC, ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, OR AFFILIATES BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO:

• LOSS OF PROFITS
• LOSS OF DATA
• LOSS OF USE
• LOSS OF GOODWILL
• PERSONAL INJURY
• PROPERTY DAMAGE
• BUSINESS INTERRUPTION

ARISING OUT OF OR IN CONNECTION WITH YOUR USE OF OR INABILITY TO USE THE WEBSITE OR SERVICES, WHETHER BASED ON WARRANTY, CONTRACT, TORT (INCLUDING NEGLIGENCE), OR ANY OTHER LEGAL THEORY, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

MAXIMUM LIABILITY:

OUR TOTAL LIABILITY TO YOU FOR ALL CLAIMS ARISING OUT OF OR RELATED TO THE WEBSITE OR SERVICES SHALL NOT EXCEED THE AMOUNT YOU PAID TO TAYLRV IN THE TWELVE (12) MONTHS PRECEDING THE EVENT GIVING RISE TO LIABILITY, OR ONE HUNDRED DOLLARS ($100), WHICHEVER IS GREATER.

Some jurisdictions do not allow the exclusion or limitation of incidental or consequential damages, so the above limitations may not apply to you. In such jurisdictions, our liability will be limited to the maximum extent permitted by law.

11. INDEMNIFICATION

You agree to defend, indemnify, and hold harmless TAYLRV LLC, its officers, directors, employees, agents, affiliates, and partners from and against any and all claims, damages, obligations, losses, liabilities, costs, or debt, and expenses (including but not limited to attorney’s fees) arising from:

• Your use of and access to the Website
• Your violation of any term of these Terms
• Your violation of any third-party right, including without limitation any copyright, property, or privacy right
• Any claim that your use of the Website caused damage to a third party
• Your user-generated content

This defense and indemnification obligation will survive termination of these Terms and your use of the Website.

12. PRIVACY AND DATA PROTECTION

12.1 Privacy Policy

Your use of the Website is also governed by our Privacy Policy, which is incorporated into these Terms by reference. Please review our Privacy Policy to understand our practices regarding the collection, use, and disclosure of your personal information.

12.2 GDPR Compliance

If you are located in the European Union or European Economic Area, you have certain rights under the General Data Protection Regulation (GDPR), including the right to access, correct, delete, or restrict processing of your personal data. Please refer to our Privacy Policy for details on how we handle your data in compliance with GDPR.

12.3 CCPA Compliance

If you are a California resident, you have certain rights under the California Consumer Privacy Act (CCPA). Please refer to our Privacy Policy for details on your California privacy rights.

12.4 Data Storage Location

TAYLRV stores and processes personal data on servers located in the United States and through trusted third-party service providers. By using the Website, you consent to the transfer of your information to the United States and other jurisdictions that may not provide the same level of data protection as your home country.

13. COPYRIGHT INFRINGEMENT (DMCA)

We respect the intellectual property rights of others. If you believe that any content on our Website infringes your copyright, please contact us at:

TAYLRV LLC
DMCA Agent
[Your Address]
Email: support@taylrv.com

Your notice must include:

• A physical or electronic signature of the copyright owner or authorized representative
• Identification of the copyrighted work claimed to have been infringed
• Identification of the material that is claimed to be infringing and information reasonably sufficient to permit us to locate the material
• Your contact information (address, telephone number, email address)
• A statement that you have a good faith belief that use of the material is not authorized
• A statement that the information in the notification is accurate and, under penalty of perjury, that you are authorized to act on behalf of the copyright owner

14. GOVERNING LAW AND DISPUTE RESOLUTION

14.1 Governing Law

These Terms and your use of the Website shall be governed by and construed in accordance with the laws of the State of New York, United States of America, without regard to its conflict of law principles.

14.2 Jurisdiction and Venue

You agree that any legal action or proceeding arising out of or related to these Terms or the Website shall be brought exclusively in the federal or state courts located in New York County, New York. You consent to the personal jurisdiction of such courts and waive any objection to venue in such courts.

14.3 International Users

If you are accessing the Website from outside the United States, you do so at your own risk and are responsible for compliance with local laws. By using the Website, you consent to the transfer of your information to the United States.

Note: TAYLRV may expand operations to include service in France and other European countries. Additional terms may apply for international users, and we will comply with all applicable local laws and regulations.

Service availability, pricing, taxes, and offerings may vary by country. Certain services, digital products, or subscriptions may not be available in all regions. You are responsible for ensuring that accessing our services complies with the laws of your country.

14.4 Dispute Resolution

Informal Resolution:

Before filing any formal claim, you agree to first contact us at support@taylrv.com to attempt to resolve the dispute informally. We will make good faith efforts to resolve any disputes amicably.

Arbitration:

If we cannot resolve a dispute informally within 60 days, any dispute arising out of or relating to these Terms or the Website shall be resolved through binding arbitration in accordance with the rules of the American Arbitration Association. The arbitration will be conducted in New York County, New York, or remotely via videoconference.

Class Action Waiver:

You agree that any arbitration or proceeding shall be limited to the dispute between you and TAYLRV individually. To the fullest extent permitted by law, you agree that:

• No arbitration or proceeding shall be joined with any other
• There is no right or authority for any dispute to be arbitrated or resolved on a class-action basis or to utilize class action procedures
• You will not bring a claim on behalf of any other person or entity

14.5 Exceptions to Arbitration

Notwithstanding the above, either party may bring an individual action in small claims court if the claim qualifies. Additionally, either party may seek injunctive or other equitable relief in court to prevent infringement of intellectual property rights.

15. MISCELLANEOUS PROVISIONS

15.1 Entire Agreement

These Terms, together with our Privacy Policy, Refund & Cancellation Policy, Digital Products Terms of Service, and any other legal notices or agreements published on the Website, constitute the entire agreement between you and TAYLRV regarding your use of the Website.

15.2 Waiver

No waiver by TAYLRV of any term or condition set forth in these Terms shall be deemed a further or continuing waiver of such term or condition or a waiver of any other term or condition. Any failure by TAYLRV to assert a right or provision under these Terms shall not constitute a waiver of such right or provision.

15.3 Severability

If any provision of these Terms is held to be invalid, illegal, or unenforceable, the validity, legality, and enforceability of the remaining provisions shall not be affected or impaired in any way. The invalid provision will be replaced with a valid provision that most closely matches the intent of the original provision.

15.4 Assignment

You may not assign, transfer, or delegate these Terms or your rights and obligations hereunder without our prior written consent. TAYLRV may freely assign, transfer, or delegate these Terms and our rights and obligations hereunder at any time without notice to you.

15.5 No Third-Party Beneficiaries

These Terms do not and are not intended to confer any rights or remedies upon any person or entity other than you and TAYLRV.

15.6 Force Majeure

TAYLRV shall not be liable for any failure or delay in performance due to circumstances beyond our reasonable control, including but not limited to acts of God, war, terrorism, riots, embargoes, acts of civil or military authorities, fire, floods, accidents, pandemics, strikes, or shortages of transportation, facilities, fuel, energy, labor, or materials.

15.7 Survival

All provisions of these Terms that by their nature should survive termination shall survive termination, including but not limited to ownership provisions, warranty disclaimers, indemnification, and limitations of liability.

15.8 Headings

The headings and subheadings in these Terms are for convenience only and shall not affect the interpretation of these Terms.

15.9 Language

These Terms are written in English. Any translations are provided for convenience only. In the event of any conflict between the English version and a translated version, the English version shall prevail.

16. CONTACT INFORMATION

If you have any questions, concerns, or complaints about these Terms or the Website, please contact us:

TAYLRV LLC
Email: support@taylrv.com
Website: [your website URL]
Business Hours: [Your business hours]

We will make reasonable efforts to respond to all inquiries within 48 business hours.

17. ACKNOWLEDGMENT

BY USING THE WEBSITE, YOU ACKNOWLEDGE THAT YOU HAVE READ THESE TERMS AND CONDITIONS, UNDERSTAND THEM, AND AGREE TO BE BOUND BY THEM. IF YOU DO NOT AGREE TO THESE TERMS, YOU MUST NOT USE THE WEBSITE.

NOTICE TO USERS:

Please print or save a copy of these Terms for your records. We recommend reviewing these Terms periodically, as they may be updated from time to time.

← Back